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PRIVACY POLICY

The Sacred Trust

At Whispering Baobab, we treat your personal data with the same reverence we give to our botanical treasures. We are committed to protecting your privacy in accordance with the Malaysian Personal Data Protection Act (PDPA) 2010.

 THE ESSENCE OF INFORMATION WE COLLECT

To provide you with a seamless wellness journey, we collect:

  • Personal Identity: Name, contact number, and email address.
  • Sanctuary Details: Your billing and shipping addresses for secure delivery.
  • Transaction Integrity: Securely processed payment details and order history.
  • Digital Footprint: IP address and browser cookies to enhance your site experience.

HOW WE HONOR YOUR DATA

Your information is used exclusively to:
  • Process and deliver your sacred orders.
  • Communicate order updates and provide artisan-level support.
  • Share heritage stories and rituals through our newsletter (only with your consent).

PDPA & YOUR RIGHTS IN MALAYSIA

In accordance with Malaysian law, you have the absolute right to access, correct, or request the deletion of your personal data at any time. To exercise these rights, please reach out to our Data Protection Officer at support@whisperingbaobab.com.